A complete record of who did what, and when
Every bill, edit, discount, deletion, report entry and verification is logged against a named user with a timestamp. Not to catch anyone out, but so that questions have answers.
What this gives your lab
Full audit log
Creation, edit, deletion and verification events across bills, patients and reports.
Searchable by anything
Filter by user, date, patient, bill number or action type to find a specific event.
Before and after
Edits record what changed, not just that something did.
After-hours visibility
Activity outside working hours is easy to spot, because it stands out on the timeline.
Tamper resistant
Log entries cannot be edited or deleted by any user, including administrators.
Exportable
Pull a period's activity out for an accreditation audit or an internal review.
Most of its value is that it exists
Labs rarely spend much time reading the audit log. Its worth is in the questions it settles quickly — a disputed discount, a missing bill, a report someone insists they never touched — and in the behaviour that follows from everyone knowing it is there.
- Settles disputes in minutes rather than by argument
- Supports NABL and internal quality audits with evidence
- Makes deleted or amended records explainable after the fact
- Deters the small stuff simply by being visible
What changes once this is running
- Disputed transactions get resolved by looking rather than arguing
- Accreditation audits have the evidence trail they ask for
- Amendments and deletions stop being untraceable
- Staff know that actions are attributable, which changes behaviour
Pairs well with
Features that labs usually turn on alongside this one.
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