See what your lab is doing without being in it
Collections, patient count, pending reports and branch performance, live, from wherever you are. For owners who cannot be at the counter every day — which is most of them.
Being away should not mean being blind
An owner with two branches, a clinical practice and a family cannot stand at both counters. The usual substitute is a phone call at the end of the day and a number someone read out — which is exactly as reliable as it sounds.
What the software does about it
Live day view
Patients registered, collections taken and reports pending, updating through the day.
All branches at once
Every centre on one screen, comparable rather than sequential.
Pending reports
What is overdue against your TAT, before a patient rings to point it out.
Works on a phone
Designed for a phone screen, because that is where it gets looked at.
Exception alerts
Large discounts, cancellations and overdue reports surfaced rather than buried.
Against yesterday
Today compared with the same day last week, so a slow day is recognisable.
A two-minute check instead of a phone call
Most owners look at this twice a day: once in the afternoon and once at close. It answers the questions the evening phone call used to, more accurately and without interrupting anyone.
- Collections and patient count, live
- Reports pending verification and reports overdue
- Branch comparison for the same day
- Exceptions flagged rather than requiring a hunt
What changes
- The end-of-day phone call becomes unnecessary
- Slow days are visible while there is still time to react
- Overdue reports get caught before the patient notices
- Branch managers know the numbers are visible, which changes behaviour
See also
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