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Phlebotomy

Home collection that does not fall apart in the field

Bookings, phlebotomist assignment, sample tracking and on-the-spot billing — so a collection at a patient's house is as traceable as one at your counter.

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The weak point is between the doorstep and the bench

A phlebotomist collects six samples across a morning. Which patient each tube belongs to lives on a label and in their memory. If a tube is mislabelled or a booking is missed, nobody finds out until results look wrong or a patient calls.

How Diagnosuya handles it

What the software does about it

  • Booking management

    Requests captured with address, time slot and tests, visible as a day list.

  • Phlebotomist assignment

    Assign collections by area and workload so routes make sense.

  • Barcoded samples

    Tubes labelled and scanned at collection, so identity travels with the sample.

  • Billing at the door

    Collect payment on the spot and issue a bill with its QR code immediately.

  • Collection status

    See which bookings are done, pending or unreachable, in real time.

  • Sample receipt

    Arrival at the lab logged against the collection, closing the chain.

Chain of custody

The sample is identified before it leaves the doorstep

Labelling and scanning at the point of collection means the tube that arrives at your bench is already tied to a patient, a booking and a phlebotomist. Mislabelling becomes far harder, and traceable when it happens.

  • Barcode generated at booking and applied at collection
  • Phlebotomist, time and location recorded against each sample
  • Receipt at the lab logged, so gaps in transit are visible
  • Unreachable and refused collections recorded rather than forgotten
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The difference

What changes

  • Home collection becomes as auditable as counter collection
  • Missed bookings surface on the same day
  • Payment is collected at the door rather than chased later
  • Patients get their bill and QR code before the phlebotomist leaves

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