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Insurance

Insurance work without the paperwork swallowing your margin

Cashless claims, TPA billing and corporate tie-ups tracked properly — so you know what has been claimed, what has been settled, and what is still owed months later.

Insurance receivables are where labs lose money without noticing

The test is done, the report goes out, and the claim goes into a file. Six months later nobody is sure which claims were settled, which were short-paid and which were never submitted. The work was done either way; only some of it got paid for.

How Diagnosuya handles it

What the software does about it

  • Claim records

    Every insurance bill carries its TPA, policy number and claim reference from the point of billing.

  • Claim status tracking

    Submitted, in process, settled, short-paid or rejected — visible per claim rather than per pile.

  • Settlement reconciliation

    Match payments received against claims raised, so short-payments surface instead of disappearing.

  • Corporate tie-ups

    Separate rate lists per corporate client, with consolidated monthly invoicing.

  • Claim documentation

    Bills and reports packaged in the format the TPA asks for, ready to submit.

  • Outstanding reporting

    What each TPA and corporate owes you, aged, so follow-up has a target.

Receivables

An aged outstanding list changes the conversation

When you can tell a TPA exactly which eleven claims from March are unsettled and what they total, the conversation goes differently than when you are asking them to check their records.

  • Outstanding by TPA, by corporate and by age bucket
  • Short-payment identification against the amount claimed
  • Claim-level notes for follow-up history
  • Exportable statements to send with a chase
The difference

What changes

  • Unsubmitted claims stop sitting in a file until they expire
  • Short-payments get identified rather than absorbed
  • Corporate invoicing takes an hour a month instead of a day
  • You know your true receivables position at any point

Begin your journey to effortless lab management

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