Open and transparent pricing
One published price list for every lab. No per-report charges, no setup fees, no renewal surprises — and a 14-day money-back guarantee if it is not right for you.
For standalone pathology labs running haematology, biochemistry, serology and clinical pathology.
Basic
Everything a single-location lab needs to run day to day.
Billed annually at ₹4,999 + GST
- Patient registration and billing
- Lab reporting across all departments
- Test panel and package management
- WhatsApp, SMS and email report delivery
- QR coded bills and reports
- Inbuilt report formulas and auto-calculation
- Ready test database with reference ranges
- 12,000 bills a year included
Advanced
For labs with a team, where who did what starts to matter.
Billed annually at ₹7,499 + GST
- Everything in Basic
- Multiple user logins
- Role-based permission management
- Activity tracking and audit trail
- Google review builder
- Browser and session security controls
- Referring doctor management
- 16,000 bills a year included
Premium
Full visibility into the business, not just the bench.
Billed annually at ₹9,999 + GST
First year ₹5,999 for new customers
- Everything in Advanced
- Expense management
- Business analysis and test count reports
- Diagnosuya doctor portal
- Full data export
- Priority support queue
- Multi-centre consolidated view
- 20,000 bills a year included
Compare every feature
The same three tiers apply to each lab type. Capacity and pricing differ by type; the features below do not.
| Feature | Basic | Advanced | Premium |
|---|---|---|---|
| Front desk | |||
| Patient registration | Included | Included | Included |
| Billing and receipts | Included | Included | Included |
| Test panels and packages | Included | Included | Included |
| Discounts and concessions | Included | Included | Included |
| Referring doctor management | Not included | Included | Included |
| Mediclaim and TPA claims | Not included | Not included | Included |
| Reporting | |||
| Lab reporting, all departments | Included | Included | Included |
| Inbuilt formulas and auto-calculation | Included | Included | Included |
| Ready test database | Included | Included | Included |
| Custom report templates | Included | Included | Included |
| Pathologist e-signatures | 1 signature | 5 signatures | Unlimited |
| Histopathology narrative reporting | Not included | Included | Included |
| Delivery | |||
| WhatsApp, SMS and email delivery | Included | Included | Included |
| QR coded reports | Included | Included | Included |
| Bill QR code | Included | Included | Included |
| Patient report portal | Included | Included | Included |
| Diagnosuya doctor portal | Not included | Not included | Included |
| SMS campaigns | Not included | Included | Included |
| Team and control | |||
| User accounts | 1 | Up to 5 | Unlimited |
| Role-based permissions | Not included | Included | Included |
| Activity tracking and audit trail | Not included | Included | Included |
| Browser and session security | Not included | Included | Included |
| Branch-wise access control | Not included | Not included | Included |
| Business | |||
| Daily business accounting | Included | Included | Included |
| Google review builder | Not included | Included | Included |
| Expense management | Not included | Not included | Included |
| Business analysis and test counts | Not included | Not included | Included |
| Full data export | Not included | Not included | Included |
| API access | Not included | Not included | On request |
| Support | |||
| Phone and video support | Included | Included | Included |
| Guided onboarding and data migration | Included | Included | Included |
| Priority support queue | Not included | Not included | Included |
| Named account manager | Not included | Not included | Chains only |
The things other vendors charge extra for
We would rather win your renewal than nickel-and-dime your first year.
Setup and migration
We bring across your patients, tests, rates and report formats, and rebuild your letterhead to match. No setup fee on any plan.
Support and training
Phone, WhatsApp and video support, plus training for every new member of staff you hire — included for as long as you are a customer.
Updates and backups
Every new feature, continuous backups and point-in-time recovery, at no extra charge. You are never asked to pay for a version upgrade.
Extras, only if you need them
Optional modules and capacity, priced separately so you are not paying for what you do not use.
Ultrasound (USG) reporting
Structured USG templates for obstetric, abdominal and small-parts studies, with image attachment.
₹4,800 / year + GSTor ₹3,000 half-yearly
Digital X-ray reporting
X-ray reporting templates with findings, impression and comparison notes.
₹4,800 / year + GSTor ₹3,000 half-yearly
Additional bill capacity
Another 10,000 bills on top of your plan allowance, for labs with seasonal peaks.
₹2,400 / year + GSTSMS credits
Transactional SMS for report-ready alerts and campaign messages, charged per credit.
20 paise per credit
All prices are exclusive of GST, charged at 18% on invoices raised in India. We issue a GST-compliant tax invoice against your registered number.
Try it properly, then decide
Start with 7 days of the full Premium feature set, with no card and no commitment. If you subscribe and then decide within 14 days that Diagnosuya is not right for your lab, we refund you in full and hand over a complete export of everything you entered.
- No card for the trial
- Cancel any time
- Full data export on exit
Pricing questions
Is there really no card required for the trial?
What happens if I go over my bill allowance?
Are prices inclusive of GST?
Can I switch plans later?
Do you charge for onboarding or training?
What does the money-back guarantee cover?
Is my data locked in?
Do you offer discounts for multiple branches?
Still have a question? Talk to our team or call +91 80 4718 2200.
Not sure which plan fits?
Tell us how many patients you see in a day and what you report on. We will tell you which plan makes sense — including if that is the cheapest one.
- No card required
- Setup and migration included
- 14-day money-back guarantee