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Turn satisfied patients into the reviews people actually read

Most patients would happily leave a review; almost none think of it unprompted. A well-timed message after a good experience closes that gap, and your Google rating is the first thing a new patient sees.

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What you get

What this gives your lab

  • Well-timed invitations

    Sent after the report is delivered, when the experience is fresh and positive.

  • Ask the right patients

    Invite patients whose visit went smoothly rather than messaging everyone indiscriminately.

  • One tap to review

    The link opens your Google review box directly — no searching for your listing.

  • Track what it produces

    See invitations sent and reviews received, so you know whether it is working.

  • Your own wording

    Edit the message so it sounds like your lab rather than a template.

  • Sensible frequency

    Regular patients are not asked again every visit.

Why it matters

Your rating is your shopfront now

A patient choosing between two labs within a few kilometres of each other will pick on rating and review count more often than on anything else. Labs doing excellent work routinely lose that comparison purely because nobody asked their happy patients to say so.

  • Invitations go out automatically rather than when someone remembers
  • Message wording and timing under your control
  • Works alongside report delivery, so it is one less thing to run
  • Honest approach: we do not filter or suppress negative feedback
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The difference

What changes once this is running

  • Review count grows steadily instead of in occasional bursts
  • Your rating starts reflecting the quality of work you already do
  • New patients searching locally find a lab that looks established
  • Nobody has to remember to ask
Works with

Pairs well with

Features that labs usually turn on alongside this one.

FAQ

Google review builder — common questions

Does this filter out unhappy patients before they review?
No, and we would not build that. Review gating — screening people and only sending the happy ones to Google — breaches Google's policies and can get your listing penalised. We help you ask at a sensible moment; what a patient writes is entirely theirs.

Still have a question? Talk to our team or call +91 80 4718 2200.

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