Register, bill and print before the next patient reaches the counter
The front desk sets the tone for the whole day. Diagnosuya puts registration, test selection, concessions, payment and printing on a single screen — so a returning patient takes seconds and a new one takes under a minute.
The counter is where labs lose time they never get back
Most lab software makes registration a trek through four screens and three dialogs. Multiply thirty seconds of friction by two hundred patients and you have lost an hour every morning — exactly when the queue is longest and your staff are under most pressure.
What this gives your lab
Everything the counter needs, arranged the way the counter actually works.
Instant patient lookup
Find a returning patient by name, phone number or registration number as you type. Their history, referring doctor and rate category come with them.
Panels and packages
Add a Full Body Checkup or a Pregnancy Profile as one line. Package contents and pricing are defined once and applied consistently.
Concessions and rate lists
Camp rates, corporate rates and staff concessions apply automatically by patient category, with limits on what the counter can discount.
Split and part payments
Cash, card, UPI or a combination, with the balance recorded as a due and chased from the dues report.
Bills that look like yours
Your letterhead, your GSTIN, your terms — and a QR code the patient can scan later to collect their report.
Referring doctor capture
Record who sent the patient at the point of billing, which is what makes referral analysis possible later.
One screen, start to finish
Registration, tests, payment and print live on the same screen. No tabbing between modules, no save-and-continue, no losing an entry because someone clicked away.
- Keyboard-first: experienced staff can complete a bill without touching the mouse
- Barcode and QR scanning for returning patients and sample tubes
- Duplicate detection warns before you create a second record for the same person
- Bills print to any thermal or A4 printer already on your counter
Nothing collected without a record, nothing due without a name
Every rupee that crosses the counter is attached to a bill, a patient and a user. Dues are visible instead of remembered, and the day reconciles because it has to.
- Live day-book showing collections by mode and by user
- Dues register with patient contact details for follow-up
- Refunds and cancellations require a reason and are logged against the user
- Concessions beyond a threshold need an authorised login
GST-compliant billing without the bookkeeping
Tax handling is built in rather than bolted on. Bills carry your GSTIN, apply the right rate, and the monthly summary comes out in the format your accountant expects.
- GST-compliant tax invoices with HSN/SAC where applicable
- Tax breakup on the invoice and in the monthly summary
- Sequential, gap-free bill numbering per financial year
- Export to Excel or Tally-friendly formats for your accountant
What changes once this is running
- Morning queues clear faster because each bill takes seconds, not minutes
- Collections reconcile at the end of the day without anyone hunting for a missing entry
- Dues stop quietly disappearing, because they appear on a list with a phone number beside them
- Referral analysis becomes possible, because the referring doctor was captured at billing
Pairs well with
Features that labs usually turn on alongside this one.
Patient registration & billing — common questions
Can we keep our existing bill format?
Does it work with our existing printer?
Can we stop the front desk giving unlimited discounts?
Still have a question? Talk to our team or call +91 80 4718 2200.
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